Privacy Policy

Information We Collect

When you use our website, call us, or book services, we may collect:
  • Name, phone number, email address, service address
  • Booking and dumpster rental preferences
  • Payment information (handled securely via third-party processors)
  • address, browser type, device info, and interaction data via cookies

How We Use Your Information

We use your information to:
  • Provide and manage dumpster rental and junk removal services
  • Send confirmations, reminders, and service-related communications via text/SMS, phone, or email
  • Notify you of scheduling changes or service issues
  • Send occasional promotional emails or text offers (with your consent)
  • Improve our website, services, and customer experience

Text Messaging (SMS) Consent

By providing your phone number, you consent to receive transactional and service-related text messages from Dumpster Dogs. These may include:
  • Booking confirmations
  • Delivery or pickup updates
  • Schedule changes
  • Follow-up reminders
Message frequency varies. Message and data rates may apply.You can opt-out of promotional texts at any time by replying STOP. For help, reply HELP or contact us at info@dumpsterdogs.co.

Email Marketing & Opt-Out

We may use your email address to send you:
  • Order confirmations and receipts
  • Service-related notices
  • Occasional promotional emails or special offers
  • Mixed construction debris with landscape debris. Landscape debris requires separation from household junk and construction debris at the dump. If separation is required additional fees may be incurred.
  • Dumpster is not ready for pickup upon our arrival to pickup. A $100 drive out fee will be incurred by the client if the dumpster is not accessible or is not ready for pickup when the driver shows up to the location on the scheduled pickup date
By booking services or subscribing via our site, you consent to receive marketing emails. You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any marketing email or by contacting us directly.

Data Sharing

We do not sell or rent your personal information.We may share data with trusted third parties only as necessary to:
  • Process payments securely
  • Deliver services (e.g., routing, dispatch)
  • Send communications (email/SMS platforms like Mailchimp or Twilio)
  • Host or manage our website
  • Dumpster is not ready for pickup upon our arrival to pickup. A $100 drive out fee will be incurred by the client if the dumpster is not accessible or is not ready for pickup when the driver shows up to the location on the scheduled pickup date
All vendors are contractually required to keep your data secure and confidential.

Cookies & Tracking

Dumpster Dogs uses cookies and similar tracking technologies to:
  • Understand website usage and improve performance
  • Deliver relevant advertising through platforms like Facebook or Google
  • Remember your preferences for future visits
  • Host or manage our website
  • Dumpster is not ready for pickup upon our arrival to pickup. A $100 drive out fee will be incurred by the client if the dumpster is not accessible or is not ready for pickup when the driver shows up to the location on the scheduled pickup date
You can manage or disable cookies in your browser settings.

Data Security

We implement reasonable security measures (SSL encryption, limited access) to protect your data. While no system is foolproof, we take security seriously.

Data Retention

We retain customer data for as long as needed for business, legal, or tax purposes. You can request to access, correct, or delete your data by emailing info@dumpsterdogs.co

Children’s Privacy

We do not knowingly collect personal data from children under 13. If we become aware of such data, we will delete it promptly.

Jurisdiction & Legal Rights

This Privacy Policy is governed by the laws of the State of Florida, United States.
You have the right to:
  • Know what personal data we collect and how we use it
  • Request access to, or deletion of, your information
  • Opt-out of marketing communications at any time

Changes to This Policy

We may update this policy from time to time. When we do, we will revise the effective date above and post the updated policy on our website.